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Apple hasn’t designed Touch ID or Auto Unlock as a replacement for the password you use to log in to your Mac. In the same way, using Touch ID or Apple Watch in 1Password doesn’t replace your Master Password or undermine the security of 1Password. Your data is encrypted with your Master Password and Secret Key, and that remains true even when you use Touch ID or Apple Watch to unlock. The 1Password X extension by virtue of being a browser extension, doesn’t have direct access to hardware like TouchID, not in the same way the desktop 1Password app can.
Where is the Touch ID sensor?
The Touch ID sensor is either in the Home button or—on iPad Air (4th generation)—the top button. When you follow the steps below, the onscreen instructions will tell you which button to use.
Follow these steps. Try using Touch ID after each step:
- Make sure that you have the latest version of iOS or iPadOS.
- Make sure that your fingers and the Touch ID sensor are clean and dry.* For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
- Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
- If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring.
- Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
- Try enrolling a different finger.
Still not working?
If the previous steps didn't help, you see 'Failed—unable to complete Touch ID setup', or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
- You can't turn on Touch ID
- Touch ID is dimmed or grayed out
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
- You just restarted your device
- Your fingerprint isn't recognized five times in a row
- You haven't unlocked your device in more than 48 hours
- You just enrolled or deleted fingerprints
- You're trying to open Touch ID & Passcode in the Settings menu
- You used Emergency SOS.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Before you begin
- Update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS.
- Turn on Notes in your iCloud Settings, or make sure that you use notes stored on your device. Notes accounts that sync from a third-party service, like Gmail or Yahoo, won't include some Notes features and can't be locked.
![1password x touch id password 1password x touch id password](/uploads/1/1/8/6/118661280/746181242.png)
![Touch Touch](/uploads/1/1/8/6/118661280/884987885.jpg)
If you're signed in to iCloud with a Managed Apple ID, you can't lock your notes.
Set up your notes password
Before you can lock your notes, you need to create a password. Make sure to create a password that you can easily remember by giving yourself a password hint. If you access your iCloud notes on more than one Apple device, you'll use the same notes password to lock and unlock all of them. If you forget your password, Apple can’t help you regain access to your locked notes, but you can create a new password to use for locking future notes.
You can create a password on your device in Settings or in the Notes app. After you lock a note, it's automatically protected with your password on all your devices. If you use Face ID or Touch ID to unlock notes on your other devices, you must enter your password, then enable Face ID or Touch ID on the device you're using.
Create a password in Settings
- Go to Settings > Notes, then tap Password.
- If you have multiple accounts, tap the account that you want to create a password for.
- Enter a password, then give yourself a password hint. If your device supports it, enable Face ID or Touch ID.
- Tap Done.
Create a password in Notes
- Open Notes and go to a note that you want to lock.
- Tap the More button , then tap Lock.
- Enter a password, then give yourself a password hint. If your device supports it, enable Face ID or Touch ID.
- Tap Done.
Use Notes password-protection
Whether your note has an image, scanned document, or a list of important information, it's easy to keep it safe with password protection. You'll see a Lock icon next to each note that's locked. Until you enter your password, or use Face ID or Touch ID, you only see the title and the last date that the note was edited.
Lock a note
- Open the note that you want to lock.
- Tap the More button.
- Tap Lock.
After you lock your note, it stays open and you'll see the Lock icon at the top of the screen. You can hide the note's contents when you tap the Lock icon .
Open a locked note
- Tap the locked note.
- Tap View Note.
- Use Face ID or Touch ID, or enter your password.
Your locked notes stay open for several minutes, making it easy for you to jump to another note, copy and paste information from other apps, and more. If you close the Notes app or your device goes to sleep, the note locks again.
Remove a lock
- Tap the locked note, then tap View Note.
- Enter your password, use Face ID, or use Touch ID.
- Tap the More button .
- Choose Remove.
When you remove a lock from a note, it's removed on all of the devices that you're signed in to with the same Apple ID.
You can only lock notes on your device and notes in iCloud. You can't lock notes that have PDFs, audio, video, Keynote, Pages, Numbers documents, or notes that use IMAP to sync with accounts, like Yahoo, Gmail, and Hotmail. You also can't password protect notes that you share with someone else. If you want to stop sharing a note, open the note, tap the Add People button , then tap Stop Sharing.
Change your Notes password
You need your previous Notes password in order to change your Notes password. Here's how:
- Go to Settings > Notes, then tap Password.
- Select the Notes account that you want to change, then tap Change Password.
- Enter your old password, then enter a new password and password hint.
If you don't know your previous Notes password, you can reset it, but it won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password.
1password X Touch Id
If you forgot your notes password
To unlock a note, you need to enter the password that it's locked with. If you forgot the password, Apple can't help you regain access to your locked notes. You can create a new password, but this won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password.
If you have multiple passwords, you won't be able to tell which password you should use when you look at your Notes list. When you open a note locked by your old password but you enter your current password, you'll see an alert that you entered the wrong password with a hint for your old password. If you enter the correct old password, you get the option to update that note's password to your current one.
Here's how to reset your Notes password:
1password X Touch Id Login
- Go to Settings > Notes, then tap Password.
- Select the Notes account that you want to change, then tap Reset Password.
- Enter your Apple ID password, then tap OK.
- Tap Reset Password again.
- Enter your new password and password hint. Tap Done.